• Booking & scheduling all shipments within the assigned Account Executive / team.
• Understand metrics that lead to team profitability including call center statistics, revenue
• & Net revenue, variance to target, variance to max, load counts, etc. 
• Direct communication with the Account Executives and Leadership team.
• Identify and solve capacity shortfalls within the team.
• Demonstrate thorough knowledge and understanding of various systems, technology, and tools to locate and secure various equipment types for customer shipments.
• Assign carriers to move shipments based on shipment information.
• Develop Core Carriers to limit load board usage. 
• Answer 100% of Inbound calls 
• Min call volumes of 50 inbound and 50 outbound avg per day. 
• Post all available shipments to internal loadboard. 
• Profitability: Choose carriers based on service levels and profitability targets.
• Negotiate carrier rates (under targets).
• Ensure all loads are covered that are expected to ship each day.
• Maintain productive working relationships with customer representatives, motor carriers, and PLS employees 
• Monitor carrier performance and report carrier failures.
• Other duties as required by business needs or as assigned.

Minimum Requirements 

• Strong English communication skills, including email and phone. 
• Ability to multi-task 
• Data entry skills-accuracy 
• Effective Time Management 
• Ability to communicate clearly with both internal and external customers, suppliers, and partners. 
• Analytical problem solver with a passion for excellent customer service. 
• No previous logistics experience necessary, training will be provided