PLS Logistics Services

Carrier Capacity Representative

Location US-PA-Cranberry Township
ID 2024-1088
Category
Customer Service/Support
Position Type
Full-Time
Remote
No

Overview

Responsible for locating, qualifying and managing a book of carrier partners to haul within the PLS network as defined by their region.

Responsibilities

• Use a regional approach to build and maintain a book of carrier partners;   develop  and maintain past carrier relationships while continuing to build a solid   pipeline of potential new carrier partners.
• Leverage carrier relationships to source capacity for on time pickup and delivery of freight.
• Dispatch shipments to motor carriers by following customer service   requirements  and carrier utilization plans to achieve performance and profit   objectives.
• Track and trace all loads in order to maintain on-time pickups and deliveries;   provide assistance with service issues and provide resolution to carrier problems.
• Monitor carrier performance and report carrier failures.
• Maintain productive working relationships with motor carriers and PLS     employees.
• Other duties as required by business needs or as assigned.
• Analyze PLS and carrier network to secure published rates and guaranteed       capacity commitments.
• Other duties as assigned or requested by manager

Qualifications

Minimum Requirements
• PC proficient (Microsoft Office preferred), communication and organizational skills
• Logistics experience preferred

 

Minimum Qualifications
• Bachelor’s Degree or work experience in related field
• Work weekends on a rotating shift, fast-paced, high-stress environment
• Work early (7am start) and late (6:30pm end) shifts on a rotating basis.

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